Customer - All Comments

re: 3 Holiday Beverages + One More on the Way!

gaugler705 — Sat, 07 Nov 2009 18:40:14 GMT

I am going to Starbucks to enjoy a Gingerbread latte in the red cup tonight! I agree with the other posts~~Bring back the salted caramel hot chocolate!! Have a great weekend!!

re: In Response to Your Comments on My Starbucks Rewards

verrlara — Sat, 07 Nov 2009 18:35:05 GMT

I am relatively furious. I am a college student. I am on a limited budget. I bought the starbucks gold card shy a week before this whole new fing program came out. How am I suppose to feel? These free drink tickets are just tickets for me to go to Peets coffee and tea! At least they listen to their customers and don't royally piss them off every minute of every day!

re: Pick up the Pick of the Week

armando Zuppa — Sat, 07 Nov 2009 18:34:46 GMT

Hi. I think the Starbucks/iTunes pick of the week initiative is awesome. I am a musician and have a couple of cds currently on itunes. How do I submit my music to be picked for Pick of the week?

u can check me out at www.cdbaby.com/armando for the music or at www.armandozuppa.com for my website or simply type my name on itunes :)

re: In Response to Your Comments on My Starbucks Rewards

DadCooks2 — Sat, 07 Nov 2009 18:21:53 GMT

Sorry Terry, I will not drink your Kool-Aid.

Those that whined about having to pay for the Gold Card and could not figure out how to combine it with a Registered Card for maximum benefit are just the quality (NOT) customer that Starbucks now deserves.

Starbucks should have learned something from this MSI experiment--Starbucks cannot please all their customers all of the time, but Starbucks does not know just who the real customer is. Starbucks has paid big bucks for some internal and external consultants who have steered Starbucks in the wrong direction and Starbucks is going to find it very painful to get back on course, or go ahead and stay on this course and destroy the quality cachet that the Starbucks name used to be.

re: In Response to Your Comments on My Starbucks Rewards

Breve — Sat, 07 Nov 2009 17:46:05 GMT

This is a very disappointing post by Starbucks. How would you not expect your MOST LOYAL of CUSTOMERS not to be disappointed. This leaves a bitter taste in the mouths of many. Starbucks touted the "Gold Card" as something special for those loyal customers that would be willing the spend $25.00 for the privilege of a 10% discount, a birthday drink and other coupons and rewards....We were made to feel special...and now..poof it's gone....Seriously who is giving this company marketing advice??? Because all this company shows is disdain for it's most loyal of customers. For a company that was all about the "feel good"... why does this feel "so bad"?

re: Introducing My Starbucks Rewards

Steve 3 — Sat, 07 Nov 2009 17:07:51 GMT

HEY STACY GET THIS DAMN WEB SITE FIXED NOW AND BRING BACK THE GOLD CARD AND THE 10% DISCOUNT. I AM REALLY LIVID (REALLY PISSED OFF). I STARTED A COMMENT AND JUST LIKE BEFORE IT DISAPPEARED AND SAID TO SIGN IN AGAIN. THIS, THE ELIMATION OF THE GOLD CARD, INTRODUCTION OF YOUR GLORFIED PUNCH CARD WITH YOUR STUPID STARS, AND THE PEOPLE AT STARBUCKS ESPECIALLY HOWARD SUCKS AND STINKS IN MORE THEN SPADES AND ARE NO BETTER THAN POLITICIANS PROMISING US ONE THING AND THEN TALKING OUT OF THE OTHER SIDES OF YOUR MOUTHS.

re: In Response to Your Comments on My Starbucks Rewards

Steve 3 — Sat, 07 Nov 2009 16:59:14 GMT