BE SPLASH-FREE
Thanks for your many ideas and comment about providing something for our lids to minimize coffee splashes. As a result of your feedback about spills out of the sip hole, we have been testing splash sticks in limited markets to gauge customer interest (sounds like some of you have seen them). Based on an overwhelmingly positive customer and partner response, we are rolling out splash sticks nationwide this week. Also, to help minimize waste, you can save your splash stick to be cleaned and reused.
We hope this helps keep your car and clothes a little cleaner on your rush to work; enjoy and let us know what you think.
Note from October 2008: we've had a few questions about the timing of this product--deployment was so close to site launch! Let me give a few more details on that. These splash sticks were developed for international markets and were being tested in Japan when MSI launched. At the time, there were no plans to bring these to the United States, but then when this idea appeared and gained momentum so quickly, we hurried and brought them here as well. This, then, was the very first thing at Starbucks that "changed" due to your input! Thanks for the questions and helping us clarify. And keep your ideas and votes coming!