Thought we would give you a quick introduction to the MSI team. My Starbucks Idea is supported by 50+ partners across the company. This team is headed up by Alexandra Wheeler, Cecile Hudon, and Matthew Guiste.
Alexandra Wheeler (screen name: sbx_Alex) – I have the good fortune of leading the MSI team and program for Starbucks. I’ve been thrilled by the growth of this community and its level of engagement around so many great ideas. The voice of this community is represented (and craved!) in daily conversations at all levels of the company. My team and I continue to look for ways to ensure your voice is heard, to move ideas into action and to evolve the online experience in ways that are meaningful.
Cecile Hudon (screen name: sbx_bean) - I am the online community manager. I have the coolest job. I get to work with all of our amazing Idea Partners who monitor the day to day activity of MSI. It is a great opportunity to participate in your idea generation and hear from our customers and partners first hand in “real time”. When not monitoring the site, we share your ideas with all of Starbucks - the popular ideas and the “sleepers”.
Matthew Guiste (screen name: sbx_MATT) —I am the program manager for MSI. You’ll see me in a lot of the comments and posts. I am on point for delivering the expanded and enhanced features of the site, as well as making sure we get ideas implemented from your suggestions. Essentially I make sure your voice is being heard, both with onsite improvements and within the broader Starbucks Company.
Look for us in the comments and say “Hi”.