Hi, it’s Katie again with yet another exciting announcement! On September 3rd , we will be introducing 6 new, wholesome & delicious breakfast options! We’ve listened and know that you’re looking for: Real nutrition that tastes amazing! Who wants to sacrifice on taste? Simple ingredients like “no artificial colors, flavors, sweeteners, or high fructose corn syrup” Wholesome foods like fruit, whole grains , lean protein , and healthy fats like Omega-3s More vegetarian and vegan options Breakfast options that are delicious AND moderate in calories, added sugar, and fat On-the-go solutions that will help you make a great start to your day Perfect Oatmeal with choice … more »

Hi Everyone! I’m Mark from the beverage team here at Starbucks. On the beverage team we strive to continually create innovative beverages; for this reason I love the coffee ice cubes idea! The idea initiated an interesting dialogue between customers and Partners (employees) surrounding our iced coffee, our iced tea, and the countless variations of your favorite Starbucks beverage. Amazing! While I personally love this idea, and it works great at home (I’ve tried it!), at this time we are unable to carry out the coffee ice cubes idea because only a small percentage of our retail stores have freezers. So for now, keep up the great ideas and continue to enjoy coffee ice cubes at home … more »

Hi everyone. This is Brad Stevens again. I received a ton of responses to my July 9 post about our summer value promotions, so I thought I’d tell you how we’re responding. First, thanks for your candor. You weren’t shy about telling me where you thought we missed the mark. Some of you were disappointed that not every promotion was available everywhere, and others thought that there were too many variations to remember. This feedback made us take a second look at the promotions and try to improve our approach for the remainder of the summer. One offer that generated a lot of positive feedback was our Treat Receipt promotion. So, we’re going to take it national beginning … more »

Not surprisingly, the most frequent and the most passionate conversations in the MSI community are about coffee. We take coffee seriously as it is the core of our business and we love that you do too. We have seen many ideas and comments asking for more emphasis on coffee and if you are in Seattle, Boston and San Francisco the introduction of Clover® brewing system to a select number of Starbucks stores will be something you will want to seek out. The first market debut starts today in Seattle with 10 total locations (7 new) followed by further expansion to Boston and San Francisco in the coming months. We will be sure to keep you updated on new markets here and on Starbucks.com as they become … more »

Hi, it’s Katie again with ANOTHER exciting announcement! We’ve heard your voices loud and clear : You’ve begged and pleaded for us to Keep the Breakfast Sandwiches! You love the Spinach Feta Wrap because it contains whole grains and is only 240 calories, but packs 7g fiber and 13g protein You want High Protein Breakfast items that are lower sugar options Here’s what I’m able to tell you today : We are not reversing our decision to replace the breakfast sandwiches, but we are continuing to evolve them. We have found small ingredient changes that address the aroma issues of our current breakfast sandwiches, and have implemented these already! The Spinach Feta Wrap … more »

Hi, I’m Sue, from the Global Responsibility team, and a new moderator here on My Starbucks Idea. I’m really excited to join this team and work on bringing some of the great ideas that are posted to life. I wanted to talk a little about where we are on recycling. “ Recycle!!! ” is still a top idea, and we are looking at ways to increase recycling in every aspect of our business. If you are an avid follower of this site, one thing we have done recently is introduce a new cup for our VIVANNO™ blended beverage. Jim Hanna posted a great blog entry about the new cup in July , please go check it out. The cup is made from #5 plastic, or polypropylene, which has less environmental … more »

As MSI has developed, a number of important themes have come through loud and clear in your ideas: coffee quality and drinks, environmental / recycling issues, the wifi program, menu choices, loyalty discounts, food preferences, and quite a few others. Specific ideas around each of the themes above are being evaluated. But there are also a number of smaller issues that have easy answers that pop up frequently. Today we're going to start a series of blog posts to help answer these in a centralized place and make it easier for the community to find the responses. Here are three frequently posted ideas with quick answers: - Create a 'log out' on Starbucks.com. This idea comes up at least … more »