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Yesterday I went to the Starbucks in Baytown, TX on I-10. I felt a little weird because I go to my neighborhood Starbucks so much I know the baristas. But the great thing was that when my son ordered a lemon tart, but didn't like it, the barista offered to trade it for something he would like. Now that is customer service and the reason why Starbucks is my first choice when I want tea, coffee or a quick snack.
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