Zagat votes Starbucks - #1 Best Coffee

Thanks to YOU and our passion for coffee, today Zagat Survey®  ranked Starbucks #1 Best Coffee in the Fast Food and Quick Refreshment categories and as the #1 Most Popular Quick Refreshment Chain.  Zagat Survey®  rates and reviews companies based on thousands of opinions and is recognized as a leading source for consumer information.  Your opinion matters and we thank you for this recognition and the ideas you share with us at My Starbucks Idea.  Please chime in and share your thoughts and ideas with us about this exciting news...

Cheers!

Michelle Gass
executive vice president, Marketing and Category

® Registered trademark of Zagat Survey, LLC, used with permission. Within the Quick Refreshment category, ZAGAT 2009 National Restaurant Chain Survey. Within the Fast Food and Quick Refreshment categories, ZAGAT 2009 National Restaurant Chain Survey.

6/16 update:  Wow!  Thank you everyone for the overwhelming response to this great news.  I’ve been reading through the comments and agree with you that it’s not just the great coffee that makes Starbucks #1.  You have shared many comments about your store experience and the baristas.  Thank you for recognizing our wonderful partners.  Please continue to share your ideas on My Starbucks Idea so that we can enhance the Starbucks experience together.  Visit us here at the Ideas in Action blog to check on our progress.  

 Michelle

 

 

 

 

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msbottoms
6/11/2009 11:57 AM

Thanks Starbicks for the best FRAPPACCINO anywhere. YUM!!!!!!!

Everything @ Starbicks is GRRRRRRRRRRRREAT!

kpillans
6/11/2009 11:58 AM

I am probably the most boring current Starbucks Gold Card Customer. Every day I order the same thing: a Grande bold (no room).  I can't get started without it!

mickey mmmmm
6/11/2009 11:59 AM

Congratulation love the coffee great employees Thanks

burnabaum
6/11/2009 11:59 AM

What is the exact way to make a latte.  In the store close to my

home I always need to ask for foam.  Should I always as for foam

with my order?   Please reply.

Arleneem
6/11/2009 11:59 AM

Congratulations.   I think I took part in this survey, and absolutely -Starbucks is #1!    

bobncat
6/11/2009 12:00 PM

Great products, great staff and now more afforable pricing.  I think you are finding the right combination :)

Marrow4u
6/11/2009 12:00 PM

Starbucks is very good and it is wonderful that you have won best coffee but you should have a frequent coffee card, for every 10 cups get one free, not just free refills if you stay in the store.  Free refills should be available all day at any location.   Give us a break

RHenry
6/11/2009 12:01 PM

Starbucks coffee is consistently on the money. Sure, once every 20 cups seems past its prime - a rarity - so what.

I wish something could be done about more seating in the stores. Also, it woul;d be nice to place a discreet sign on each table limiting stays to a reasonable period, e.g. 30-45 minutes, particularly in book stores. I often walk out because of marathon loungers.

BASmith0511
6/11/2009 12:01 PM

I have been a Starbucks fan since Starbucks was conceived. My office was downtown Seattle and I fell in love with Hazelnut Latte's.  as a thank you to ALL of us who are such dedicated customers....I think you should reward us!....Thank you for being there!

LLCoolRog
6/11/2009 12:01 PM

I agree that Starbuck's is hardly "fast food", but with lame attempts by traditional fast food chains to capitalize on market share I can see a vague connection.  Don't get me wrong, the coffee is good, but I am willing to (and clearly do) pay more for an excellent Customer Service experience.  The fact that the crew on 1st Ave in Seattle screams "Norm!" when I walk in makes for a great experience as well.  Ok, they don't scream.  But they do know my drink and that makes me feel special.

marsey
6/11/2009 12:02 PM

I love Starbucks...their coffee is almost always fresh and good.  They hire cheerful people and helpful, too.  Long live Starbucks!

grenwyche
6/11/2009 12:02 PM

Our everyday experience at Starbucks is the highlight of our daily walk.

Sylvia

Mike M
6/11/2009 12:03 PM

The Coffee is great, but, without the friendly, thougthful, pleasant and helpful people you've hired it wouldn't matter one way or the other.

Sheryl Emerich
6/11/2009 12:03 PM

Congrats, you deserve it because you work so hard at it. Don't go changing!

feokeneke
6/11/2009 12:03 PM

Congratulations. Of course you're #1.

The best Barista in Los Angeles is Leon at big Starbuck's on Santa Monica Blvd in WeHo.

Look him up.

esoutherland
6/11/2009 12:03 PM

I have been a Starbucks fan for years and spent many a time in locations in he DC area.

I am now spending a lot of time in Oklahoma and find the coffee is consistanly the best and the service/staff is particularly pleasant at your Tula Utica Square location.

Keep up the great offerings and brews.

TrenasCoffee
6/11/2009 12:04 PM

My wife really enjoys the coffee at Starbucks, so we go there often.  Also, while in the Philippines for several months we were frequent guests of Starbucks and enjoyed the cold drinks.

clay4coffy
6/11/2009 12:04 PM

Starbucks was (and is!) a "special treat" when we were on vacation, but now it is an all-the-time treat in my own kitchen because we buy all our coffee there, too.  We love the choices we have!  No wonder Starbucks was voted #1!

kval718
6/11/2009 12:05 PM

My usual Starbucks is in Richland Township Gibsonia, PA.  Doug is the manager & I know almost everyone that works there.  I love going every day & being treated like a friend.  Mary, Ray, Amanda, Darlene, Red, Jim....many more names that I haven't officially learned yet...they treat the customers as friends & not just customers.  I actually miss them if I skip a day.  They are wonderful people with amazing personalities.  Who would've ever thought that a cup of Chai Tea could bring so much enjoyment to a persons day.  Please be sure to pass on a HUGE "GREAT JOB" to all of them.  They are the main reason why Starbucks is such a successful operation!  Especially in Gibsonia...Thank you for reading my comments and please pass them on.  Kerry (Allison Park, PA) aka Venti No Water Whole Milk Chai!!!HAHA

AI3
6/11/2009 12:05 PM

I am not a straight coffee drinker, as some friends have termed me a "sissy" drinker, so the continued drink innovations is what, for me, is most appealing.  The coffee and other drink combinations are invigorating, tasteful, and well priced.   I use my gold card for all Venti drinks and the drink lasts me all day.  In spite of the competition, your company continues to perform well.  The sign of a well run company with a great product.  

mickap2
6/11/2009 12:05 PM

Congrats to Starbucks - my husband  and I tried the new McDonalds coffee - they claim they are better than Starbucks - WRONG!!!!!  It was so bad that we actually threw it away.  

lynnc50
6/11/2009 12:05 PM

congrats starbucks i couldn't go without my starbucks every sunday morning i look forward to it all week

FLORIDAGIRL26
6/11/2009 12:05 PM

Hats off to Starbucks!! Thank you for getting me thru the day I'm so grateful you are located on every corner in every city that i normally visit. You guys are the best. Please don't ever change.

linda in nyc
6/11/2009 12:06 PM

Congrats & if you would get rid of the Pike's blend I would be even happier!

Umbragetaker
6/11/2009 12:07 PM

I've been dismayed in the past by reports or surveys that showed MacDonalds or Dunkin Donuts had the best coffee. It's clear that those surveys were done among people who are not fans of the bold flavor and full roast of Starbucks coffees.  They like the watered down flavor they were used to for years. I am sure that if those surveyors did blind tastings among those of us who believe Starbucks is THE BEST, Starbucks would win hands down every time with a huge majority, maybe approaching 100%. There really is no comparison.  

Jan for Chai
6/11/2009 12:07 PM

Congratulations to Starbucks!  I promote Starbucks as much as I can.  I hope that Starbucks continues to be an innovator in beverages.

CORVETTE LYN
6/11/2009 12:07 PM

SOME TIMES I'M REALLY BAD.... I 'LL STOP 3 YES THREE TIMES A DAY FOR A CAFE LATTE SKIM MILK.    SO NOT TO GET SOMETHING TO FATTY.     THIS WAY I CAN STOP BY MORE...   GREAT STUFF!!   KEEP UP YOUR PROMO'S  PLEASE IT HELPS..   THANKS  CORVETTE  LYN

Francesca17
6/11/2009 12:07 PM

Congratulations, Starbucks!

I teach a class tonight, and I will take my students

to our neighborhood Starbucks to celebrate

your achievement!

Rei2009
6/11/2009 12:08 PM

Always love my Starbucks!!!

BarbaraKivet
6/11/2009 12:08 PM

I love my Starbucks Store in Delray Beach Beach Florida. They cater to me and treat me nice. I love their products. A little expensive but I do away with something else to give myself that treat and meet nice people each day. Its a pleasure to have such a nice store here in the area a place to go by myself and recoop and recharge.

batiekids
6/11/2009 12:08 PM

Starbucks is the only place I will go for coffee...I go everyday! Thanks for making my mornings so great!

SusannaR
6/11/2009 12:09 PM

Besides just liking the drinks, I feel comfortable coming into any Starbucks in any city and ordering.  I know it will be what I am familiar with and done correctly.

dustinn916
6/11/2009 12:09 PM

I couln't start my morning every day without Startbucks. I'm such a dork that I even have the Starbucks App on my Iphone.  It's nice driving up to the drive thru and know who I am. They even have a lid with whip cream ready for my dog.

Congrats Starbucks, next to my wife, you are my second love.

lmnope
6/11/2009 12:10 PM

Starbucks will always be #1 for convenience in my book but the best tasting coffee I've ever ever had is Newman's Own Organic and I wish it was available at a (any) chain coffee place...soooooo good.

teach5yrolds
6/11/2009 12:10 PM

you rock

acinom
6/11/2009 12:11 PM

Well if they weren't such friendly folks and it wasn't such a great atmosphere AND with great coffee they would just be any other regular coffee house...Congrats to Starbucks!!!!

Monica Kimbler

sparkyjewelry
6/11/2009 12:12 PM

Documentation/ paperwork used to be the only part of my job I disliked. Now I visit Starbucks three or more times/ week to do that with a frappucino, latte or pairing and it is the BEST part of my day.  I LOVE my discounts, gold card and coffees. They are ALWAYS fresh, predictable and lucious!

I do wish the instant VIA and bottled frappucinos were available in decaf. Someday?????

alittledram
6/11/2009 12:12 PM

Congratulations to the vision that created a whole new business here in the USA!

ThomasA
6/11/2009 12:12 PM

Starbucks deserves any and all recognition and praise it gets.  Starbucks products are the best.  And the Salem, Oregon baristas are awesome.  In fact, they are the best part of our Starbucks runs.  And that happens almost every day, so the barista gang knows us by name and by what we order.  Thank you for making the world a cooler place.

BarbM6148
6/11/2009 12:12 PM

Congrats Starbucks!!!!   I've been a fan of Starbucks since my first taste.  I've tried the competition when there was no Starbucks available and there's no comparison.  Its nice to know also how community-minded they are across the world and at home.  Keep up the good work.

NCMarine
6/11/2009 12:12 PM

I am so thankful to see a Starbucks store when I go shopping with my wife.  While she shops, I enjoy a book and a wonderful cup of Starbuck's coffee plus a bakery goodie while she isn't watching.  Starbucks is the best!

falzuru
6/11/2009 12:14 PM

Please bring back the chocolate covered grahams.  That's as important as coffee for me.

brazilian
6/11/2009 12:14 PM

After exercise, my favorite place to stop.  Congrats and I plan to keep my Starbucks run.

justalex69
6/11/2009 12:14 PM

I LOVE MY STARBUCKS!!!!!!

I stop by 2 different locations everyday for my favorite drink; a venti latte with 3 pumps of hazlenut and 3 pumps of vanilla. My version of french vanilla. There is NO other coffee shop that has anything nearly as tastey.

Congrats on being number 1..You are by far my favorite

mamaduke
6/11/2009 12:14 PM

I go to Starbucks every morning before work. My drinks in a Venti Vanilla latte, when it is cold I purchase the Hot vanilla latte and in summer it is cold. All of  the employees all know what my drink is.

bellyjean
6/11/2009 12:15 PM

This is such great news!  Congratulations Starbucks!  I love the new breakfast pairings that are now available.  They are priced right and are great for on the go people like me.  If I could have one wish though, I would wish for you to bring back the delicious Blackberry Green Tea Frappuccino's you used to have.   I love the people that work at Starbucks, especially the crew at the 99th and Lower Buckeye store in Tolleson, AZ.  They are always happy and friendly.  Again, CONGRATULATIONS!!!  Angela, in AZ

itzkat
6/11/2009 12:16 PM

^5 ya'll! Great job!

pmkmiller
6/11/2009 12:16 PM

I am glad to be part of the very best! Thanks Starbucks! You are my start each day!

MisterPike
6/11/2009 12:16 PM

I have noticed a deterioration in Starbucks service over the last few months in a number of my local shops especially with drive throughs. Longer wait times are happening and not so engaged and friendly service that I expect.  No drink coupons offered for messing up orders or taking a long time. It is evident that proirity go to the drive thru....  and that comp service drinks are discouraged.  The music being played is not comforting amidst the blenders whizzing for all the summer drinks ordered in the drive through.  If I need to sit for awhile I find my self going to other coffee shops lately.  

SugarBear0529
6/11/2009 12:16 PM

Yay for Starbucks!!

I love to have your coffee! It is the best way to start my day!

Congrats to you!!

tina71809
6/11/2009 12:17 PM

Congrats!!!  I am a huge fan of  Starbucks!!

Failse
6/11/2009 12:17 PM

Nothing better than a skinny vanilla iced latte and a piece of lemon pound cake! Life ia always good and the internet great!

GenevieveM
6/11/2009 12:17 PM

Your coffee is addicting and so are the chocolate croissants but the Guilford and Madison Connecticut stores  never seem to have them available.  I often see plain but not chocolate.  Any reason for that?

rccruiser
6/11/2009 12:17 PM

All of a sudden  those of us who have registered cards are not given a free refill for plain iced tea.  Why?  Because its summer?  If we can have a free refill on a cup of coffee all winter, why not iced tea in the summer?  It certainly costs Starbucks less than coffee.  So, no more iced tea for me - I'll just put my coffee on my own ice.

cjb17
6/11/2009 12:17 PM

Such a pleasure to indulge in.

Juzee
6/11/2009 12:18 PM

Congratulations! I think the company should know that the quality of the people you hire makes all the difference to me. Keep the priority on friendly people that have skills and enjoy connecting with customers!

Chemaine
6/11/2009 12:18 PM

I would say congrats... but I'm busy drinking my Grande Latte with 2 pumps peppermint, 2 pumps vanilla, 2 pumps raspberry! :-)

sweetpealarson
6/11/2009 12:18 PM

Congrats!  Starbucks in number one in my book!  They treat their employees well, involved with the environment and have a great selection of coffee, teas and pastries.  I will always be a customer!!

AMUNIQUE
6/11/2009 12:19 PM

Better than all the rest!  Thanks Starbucks!

fantasticchai
6/11/2009 12:19 PM

Congrats to Starbucks and especially to the Topsy lane carson city store. You are the bomb.

sbxmason
6/11/2009 12:20 PM

Starbucks is indeed the best coffee.  However, I now have a Keurig coffee maker and cannot get Starbucks K-cups.  I heard it was being test marketed but not the results.  Are there plans to introduce Starbucks in K-Cups?

2hot2miss
6/11/2009 12:20 PM

Congratulations starbucks...good products and awesome baristas!!!

MissTaylor
6/11/2009 12:20 PM

Hey!, from Maryland. Congratulations SBC!

Can't start my day without my Venti No Water Cinnamon Dolce XX Whip Chai Tee Latte!

...now about thoes Venti mugs. I promise I will buy all of them :-)

MaryTerri
6/11/2009 12:20 PM

My husband and I thought we would try McDonald's coffee drinks. What a MiSTaKE, $6.10 out the window. We both threw the drinks in the trash right in front of the manager and left!

We are staying with Starbucks! We both bleed Starbucks green!

Em Diva
6/11/2009 12:21 PM

I consider Starbucks a true example of a company that lives, breathes, and fulfills the custmers' expectations of quality and reverence for honest business practices.  It's refreshing to see that they do not waiver from their promises to their customers.

Keep up the great work here and around the World, Starbucks.  My cup is over-flowing from their example!

dlpnlvr
6/11/2009 12:21 PM

I travel the 4 largest counties of southern California, I'm self employed and my work involves my laptop and internet access to perform my inspections. I stop at numerous Starbucks throughout my areas to settle down and complete my paperwork  and inspections on- line and rest, while enjoying  a wonderful hot Venti Vanilla Latte or an occassional tasty hot Venti Apple Cider.  The staff is very professional and friendly and it makes me enjoy my time there.  Thank you to all the Starbucks in So Cal area :)

evensteven
6/11/2009 12:22 PM

A starbucks latte is all I need to keep me grounded. When everything  spins out of  control take me to Starbucks!

luckylizrd
6/11/2009 12:23 PM

Where would we be today without you:

Coffee helps with our ideas

Coffee helps with energy

Coffee helps keep us regular

Life would not be the same without you..............................

nicalifornio
6/11/2009 12:23 PM

very simple, it's just the best.

BridgePlayer
6/11/2009 12:23 PM

I have been a Starbucks customer for many years.  My bank office is literally next door to one of your locations in Collierville (Memphis), TN.  Your team there is super, great service, always greet you by name, and they provide an excellent and consistently top notch product.  You have won a coffee drinker for life.  Congratulations on the award.

Karpuz
6/11/2009 12:23 PM

Congratulations, another gret achivments

JulieRaheb
6/11/2009 12:24 PM

Congrats!!!!!!  I love this place =)

fullyawake
6/11/2009 12:25 PM

Dear Starbucks.......you always come through for me whenever and wherever I go! Congratulations on being #1.......it shouldn't be a surprise!..........I'm fully awake!

trimethylxanth
6/11/2009 12:25 PM

The only coffee I drink is Starbucks.  Fresh ground every morning at home, late afternoon venti wth a double shot on the weekends,  I even got my work to by Starbucks!  Congrats on being recognized for what I already knew.

gmajody
6/11/2009 12:26 PM

Our Starbucks is a very friendly place to hang out.  It's like a second family to us.

maggie71
6/11/2009 12:26 PM

STARBUCKS IS THE BEST....I HATE IT WHEN PEOPLE SAY I WON;T PAY THAT MUCH FOR A CUP OF COFFEE....AROUND 1.50 FOR A GREAT  CUP INSTEAD OF 1.25 FOR A CUP OF HOT BROWN WATER.......HUMMMMMM

Sister Robin
6/11/2009 12:27 PM

My favorite is a "Breve Latte". I like simple and rich. I cannot remember the long, complicated drink orders. Good coffee and half and half. MMMMM.

Whipped cream is also always welcome.

I really appreciate the manners on display at Starbucks stores.

syvvie
6/11/2009 12:27 PM

Wouldn't know how to start my day w/o my Starbucks experience--I can order my drink using my name only!   Very few places anymore you get that kind of great service!

Pollux
6/11/2009 12:28 PM

The people at my Starbucks *Victor NY* are sometimes the nicest people in my day. Which is surely at least a part of what fuels my need (want?) for my peppermint hot cocoa in the mornings.

Congrats!!

Hound Dog
6/11/2009 12:28 PM

Yeah, for us voters.   Voting is thirsty work.  I'm surprised Starbucks didn't include a coupon for a Grande reward for us, like a free Grande drink.

dsanchez
6/11/2009 12:29 PM

Congradulations to Starbucks and thank you for being there every morning.  You guys rock!

Starstud
6/11/2009 12:29 PM

Hey share the rewards....how about a coupon printable on my computer for a free "Joe".....plus I have a Birthday soon...on the 21st of Jun...other coffee shops give a coupon for free one on your birthday....

thanks,

I am addicted....."Starstud"

ccrennan
6/11/2009 12:30 PM

CONGRATULATIONS TO STARBUCKS!!   am proud that i am a member and I basically stop at Starbucks 2 to 3 times a day.  I AM HOOKED.  Their COFFEE IS AWESOME.

nat18466
6/11/2009 12:30 PM

Super Congrats! My favorite Coffee place Starbucks on Route 206 in New Jersey keeps me fresh and charged for work each day and has fresh coffee every time. Their effort pays off in the true reflection of coffee served right. I love fresh Starbucks Coffee - make it a Vente!

divellad
6/11/2009 12:30 PM

Wonderful, of course we all knew Starbucks coffee was the best, so is the entire Starbucks expereince. I love my local store and the partners there...they have made my day on more than one occasion! Keep being fabulous. Oh! Even my dogs love Starbucks. If I mention the name my Rottie dog goes crazy, spins around and jumps up and down like a goofball smiling all the while, really is a sight to see.   The Lab took her Starbucks cup and threw it at me the other day while we were in the car...subtle

GaPeachSuzyQ
6/11/2009 12:30 PM

I love my Starbucks!!!  The staff at the Starbucks I go to most often is awesome.  They all know my name, they all know my drink and they know if it's really hot a want a different drink.  And they let me show them pictures of my new granddaughter and never complain.

jimbobob
6/11/2009 12:31 PM

Congrats!  When my doctor told me to cut out caffene,  the worst thing was, You don't have a decaf Chi.  Those in my situation should try a decaf white chocolate mocha, no whip, (or it is almost impossible to stir in the healthy shake of cinnamon), with lo-calsweetner, to taste.  Hot or iced, it comes very close.

HM Murdock
6/11/2009 12:31 PM

Starbucks is the only way to start a day. The staff at the store I go to is incredible and make my day almost has much has the great Carmel Macchiato they make for me daliy. Great job!!!!  San Pedro and Paseo del Norte

Albuquerque Bob

sonriecafe
6/11/2009 12:32 PM

I love Caffinefueled's idea about saving her change to put on the gold card.  Also, I think it would be great if Starbucks had punch cards-a free drink  for every 10 drinks purchased.  

sannilover
6/11/2009 12:33 PM

Glad to see you guys are getting some much deserved recognition. Please ask your partners NOT to SLAM the covers on the blenders when preparing drinks. It can really ruin a gentle morning cup of joe. Also, please please please make Pike Place Reserve Blend available somehow, I'm dying for it.

frannymark
6/11/2009 12:34 PM

Congrats to you!  I am another addicted devoted Starbucks girl!

Gotta have my tall fresh brewed every morning and my tall unsweetened iced with a cranberry scone every afternoon!  And don't get me started on the Java Chip Ice Cream - I cried when it was off the market for a short while (lost 5 lbs!) - but the ice cream AND the LBs are back, so YEAH!

icedventilatte
6/11/2009 12:35 PM

Congratulations!  My daily Starbucks is one of the best parts of my day.  Keep up the good work.

funnysunny
6/11/2009 12:35 PM

I just love Starbucks ever since my son worked for them back in 1998....Great Company, even greater coffee...I will never buy from MCD or any other place, my coffee is Starbucks Coffee,  My Verona !!!  Go Starbucks !!!

ehegarty11
6/11/2009 12:36 PM

I appreciate the products and the fact that the company takes care of its employees with health insurance. Because of the good service, and good products I am happy to visit my locate Starbucks and I just recently signed up for a Starbucks card.  KUDOS TO EVERYONE INVOLVED.

little sam
6/11/2009 12:36 PM

I've loved Starbucks since they first started in our town at a Barnes&Noble store. Your mocha won my heart then, and still keeps me going. I'm so grateful you were the great award of being NUMBER ONE.  As a teacher, we have a Starbucks near our school, and it's hard for me not to go there every day. Keep up the good work!!!

TRM
6/11/2009 12:37 PM

Lets keep it simple: Hands down consistently the best coffee you can buy.

Ericjay
6/11/2009 12:37 PM

Starbucks is one of those things, along with cell phones, PCs, and the Internet that have changed how we live.  It serves in so many ways.  On an average morning, mothers have support groups, tutors and students hold language lessons, a sales team plans the day's calls, students cram, writers write, readers read and everybody drinks great beverages to a soundtrack of all genres.  It is what its founder intended it to be--the kind of place in which the best coffee could be appreciated.  Bravo!

momofjen
6/11/2009 12:37 PM

Congrats Starbucks -- my family has been enjoying your coffee (and tea) creations since you opened.  Keep it up!

Sanditcb
6/11/2009 12:38 PM

I never even started drinking coffee until about 4 years ago. Now I am totally hooked on Starbucks! Congratulations and keep u the good work!

rharelson
6/11/2009 12:38 PM

I have been a gold card member for the past 7momths and have been disapointed with the changes that have occured. I have enjoyed lattes but since you have introduced the new machines I have found the drinks to be much weaker. I am in the process of switching to Peets coffee shop because their drinks are stronger. You store is closer to my home but the difference in the drinks is causing me to drive further.


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