Hi everyone,
My name is Adam and I work on a team called Digital Ventures. One of the areas that my team oversees is StarbucksStore.com. For those of you who might be unfamiliar with the site, StarbucksStore.com is an e-commerce website where you can order whole bean and ground coffee (including Starbucks VIA(Tm) Ready Brew), tea, brewing equipment, music, gift options and even Starbucks branded gear. You can also sign-up for a convenient subscription program to have your favorite Starbucks coffee (yes, including Starbucks VIA(Tm)) or tea mailed directly to your home or office on a regular basis. Check it out if you haven’t already!
The reason I am writing on MyStarbucksIdea today is because an idea posted on the site about StarbucksStore.com has officially been turned into action and I wanted to share it with you all. Here’s the idea from Sarah with a H that sparked the action:
I send support letters and packages to military personal overseas. They LOVE the Via products and I would like to send them more or sign up soldiers for an automatic delivery. At the moment your mailing system won't accept an FPO/APO. It would be great if there could be a discount or free delivery to an FPO/APO. GOOD instant coffee such as VIA is a great gift to anyone serving abroad!<<user:Sarah with a H>>
Today I’m happy to say that we have confirmed that StarbucksStore.com not only accepts FPO/APO mailing addresses but we have also lowered the starting shipping rates for FPO/APO addresses to be the same as the contiguous 48 states!
Thank you Sarah for your great idea. To the rest of you – please continue send us your amazing ideas – we are listening!
Adam