Starbucks Coffee

<font color=red>Happy Holidays <br>This is a great Idea.

The survey link just sends me to the MSI homepage.

I have seen no survey yet....????

dah...... missed the "survey" link on first read.  now found.  :)

(because it didn't show up until I clicked onto the "Idea".)  maybe you'll get more response by getting the 'link' into one's view in that 1st paragraph.....without having to click onto the Idea.....?????

or maybe I'm just trying to justify my missing it!!

@ sbx_bean --  Guess I am not on the "some of you list" since I have not received the email you mention (registered cards, gold card, and fully registered at MSI).

Did see the faint link and filled out the survey, but I bet you get a very limited response.

Survey request needs to be sent to all the email addresses you have collected.

Cecile: I really think you need to get the "survey" - word link into that 1st paragraph in the IDEA.   The way it loks now, it doesn't even look like there's more to read..... ???? ...which is when you finally see the "survey" (faint, as DadC... said) link.  It's not obvious or very clear and I agree....am guessing maybe not too many responses.  ???  (no e-mail to me, either)

I took the survey and it worked just fine. Looks like SurveyMonkey I think. Either way glad to do it. You could require a handful of these questions when people sign up at first like age, gender and zip. Then I would email a sample of folks each quarter to keep an idea of say anyone that logs in more than twice per month etc. Drop me an email - free survey advice available :-) have run things like this before - when management demanded demo info on participants.  

Despite the fact that I'm logged in before I click the survey link, I get sent to a page that says "you must have an account to leave a comment or vote" and then drops me to the main MSI page.  No survey.

to 'unklbe...':  you are not alone.  this seems to be a common feature of the site.  Sometimes it takes me 3+ times of back & forth logging in, in order to comment here.....and that's after I already WAS logged in when I came to this site.    logged in, come here, logged out, log in, takes me back to main msi page, etc.    I can imagine there are plenty who give up after the first failed attempt......    (I'm sure it's something they're working on...:)    

cecile: maybe you're not responding to what I was saying above......because what I was referring to had nothing to do with taking the survey or even this IDEA in particular, just the continual back & forth of getting to Ideas in A. and then.....as said above, maybe I'm logged in, maybe not (even tho I was).  It's the extra signing in and clicking, clicking that I was referring to.   thanx,

MSI needs to be fully moderated (all posts and comments), a post or comment must be reviewed by Starbucks before it appears (would no longer have to have abuse reports as abuse would be "stopped at the gate"). There is nothing so urgent here that it must be posted immediately.

Starbucks needs to get ahead of the:

- false posts (Starbucks does not support the troops)

- commercial solicitations

- posting of personal information

- questions from people to lazy to read the various FAQs on Starbucks.com

- repetitive posting and commenting

Get the drift. The Internet and its anonymity is producing a bunch of me me me people who are losing their common sense and civility.

This open forum for ideas, suggestions, and comments needs some adult supervision.

Re: Improving MSI

DadCooks said that MSI mods should, among other things, remove repetitive posts.  I (and I am sure many others) can see the wisdom in this.  However, MSI should also take care not to alienate Idea posters by rejecting or deleting their posts, with no explanation and seemingly without reason.  I have personally had a post deleted with no explanation, and I did not see a reason for it - when I posted it, I was not aware of any Ideas that were the same as mine.  Although a "perhaps you should look at these first" list of ideas came up before I posted, none of them seemed to be the same Idea I was expressing, so I posted - only to find my Idea deleted a little while later.  At first I thought it was a system error - there was no message from any moderator or administrator of MSI in my inbox explaining what had happened - so I re-posted.  Again, my post was deleted for what seemed like no good reason.  Finally, the third time I went to post it, I changed the title of my Idea (just on a whim - I had had time to think of one that might be more reader-friendly) and lo and behold, on my *new* "please read these first" list, there was an Idea that *was* the same as mine - however, at no time during my two previous postings or during my surfing MSI in between, had I seen this Idea.  So my posts had been deleted for a valid reason, but how would I have known this?  The system is faulty.  Please explain to us why you are deleting our posts, and improve the pre-post cross-referencing list, and I am sure many MSI users will be more than willing to cooperate with the mods' efforts in eliminating redundant Idea posts.  Thank you.

@h3t3pu 4us4r -- a competent moderator would communicate via the poster's registered email address with information about why their post was merged or not considered. Some post are questions and Starbucks could answer them up front so that the true company line would get out.

I can't access the survey.   I keep going in the same circle as mentioned above:  I'm logged in; I click the survey link; I get sent to a page that says "you must have an account to leave a comment or vote"; then I'm sent to the main MSI page.   I've tried three times without finding any survey.  I don't think I've answered the survey before - quite annoying.

This might be rather an odd place to post this - but I am trying to track down how I can speak with the employees that monitor and run the mystarbucksidea site and the blog.  I am interested in learning more about how the company used the site for turning ideas and customer feedback into a turnaround.  Can some one contact me directly?

Starbucks is Great but, enogh is enough! there is a Starbuck every corner every block in Seattle down town, I love Starbuck but some may get tayer on seing too much Starbuck!!??

What about Growing own Coffee Tree in the Himalaya will the another best Coffee. Nima Sherpa from MT. Everest Country Nepal.