Starbucks Coffee

You made a major mistake with the redesign--a gigantic Flash video takes up the whole first screen.

Get rid of the Flash intrusion and your redesign will be appreciated.

DadCooks - That too is my number one complaint with the site - Too much flash use. My slow work computer hates the site.  ;) The coffee menu seems improved.

I'm also bewildered that this particular blog entry was written lacking so many links. The introduction of "Starbucks.com" should then be clickable to Starbucks.com and the reference to Twitter and Facebook should be clickable to those pages.

Thank you for making the menu listing more complete and with pictures.

Finally! store hours, this is great.

I do not like the new flash heavy homepage and landing pages, it takes too many resoures when all I want is usually some quick information.

I don't know what you guys are talking about because I don't see any flash.

Ok since yesterday I have had problems signing into my starbucks idea. Have had to do a convoluted process to get into this site. Has anyone else experienced this?

I checked out the store locater for London UK and one of the branches in Central London flagged up as being a Manchester branch!!

@Purple1 - Yes I have the same problem. I have to log in through Ideas in Action. It's got to be keeping participation down this weekend!

@LondonScot - That doesn't surprise me at all. It's very hard for Starbucks to keep all the store information up to date on the store locator which is one of the reasons I've been wary of adding more information to maintain.

For example, in theory you can sort by what stores have a Clover, but Starbucks seems to put Clover brewers in stores and then not update the Store Locator, and the website clovercrafted.com is completely forgotten. There is a Clover right downtown Seattle in Pacific Place Starbucks and you can't find that on the store locator either.

I also feel like the whole site sits to my left.

Here I am on this side and signed in, which went A-OK,  so I clicked on "Ideas In Action" it said "welcome Steve 2" like it is supposed to do but sometimes, not always, it says "welcome guest" like when I leave a message on the other side then click on "Ideas In Action" so something is definately wrong.  Also when I post this comment in doesn't appear right away like when I post a comment on the other side.  Why is this?

Hi Kim,

Overall, I would say that I like the features and layout of the new site.  I think it looks clean and well organized.  

However, Store Locator info should be accurate and could be greatly improved.  Echoing what Melody says, when I search for a Starbucks with a Clover Brewing System, the response is ‘there are no stores matching...’ (searched the state of California).

There is one in downtown Los Angeles which was discovered purely by accident, and at L.A. Live nonetheless.  Kind of a big deal, one could argue.  How could something so important go unnoticed or unmarketed?  

www.starbucks.com/clover Sorry, just Seattle, Boston, Miami, S.F./Bay Area.

Hopefully the info on starbucks.com and the iPhone app can be synced up (sorry for the pun) and reliable.  Thank you.

I am a simple kinda guy and the videos I most likely ain't gonna watch - would prefer a more image/text approach vs videos.

I like the redesign, but it would be great if there were greater customization options for drinks on the nutrition page.  For instance, if I get a caramel apple spice with sugar free Cinnamon Dolce syrup, it would be great if I could easily see the total nutrition information.  I track my food, so this is important information to me.

Thanks!

Cecile,

I just checked and it's been updated to finally include Clover/Other details at the location I was talking about!  I'm so happy, and it almost brought a tear to my eyes.  

I don't know if I'm imagining things, but it (Store Locator results) looks as if it's been improved even further - the look, map, details.  

Thank you.

Just registered a new card and set up autopay.  REALLY like the new improved site.  So much easier