The MSI team hopes you have an enjoyable Thanksgiving Holiday. We are thankful for your collaboration in bettering the Starbucks Experience. You have contributed to over 100 ideas launched and there are lots more in progress.
Some of the success over the last year I'm thankful for include:
Received our 100,000th idea - the community is growing and more ideas are being shared.
MSI Coffee Tasting Club - many of you shared your bold coffee tasting notes with us. I loved hearing your coffee descriptions and that many of you found some new favorite coffees.
Pour-over Brewing - you helped us find this solution to offer more brewed coffee options in the afternoon.
Teach Baristas to Say Thank You - your idea led us to teach all U.S. and Canada store partners to say "Thank You" in sign language.
...and some of the top ideas in action:
...some products were brought back because of your ideas, like Salted Caramel Hot Chocolate and Gingerbread Biscotti.
Keep the ideas coming,