Celebrating 10 Years of Global Responsibility Reporting

Throughout our history, Starbucks has been actively involved in our local neighborhoods and our coffee-growing communities, and exploring ways to minimize the environmental impact of our stores.

Ten years ago, we joined a small but growing number of companies openly assessing their corporate citizenship efforts by publishing our first annual report on these areas. With this simple step, we acknowledged our responsibility to lead by example and put into place measures to ensure transparency and accountability for our progress and performance on community and environmental impacts of our business.

Each year since then, the report has taken a look back at what has been accomplished and set ambitious goals for the future. Just as our scale has grown, so has our responsibility – and our ability to use our scale for good.

Now, a decade later, we’ve launched our 10th annual Global Responsibility Report. Although we are proud of how far we have come, we know there is still a long way to go. We welcome your input and ideas on the journey.

Ben Packard,

vice president, Global Responsibility



narima
4/20/2011 5:02 AM

Just some thoughts to share, based on my own personal day to day struggles in getting healthy good quality foods. I just thought that if your company being so popular and accesible in our neighborhoods thru drive thrus, maybe if you can branch out more into carrying healthy lunches especially exotic delicious foods on the go. The fresher, the better. Fresh juices also like the ones sold at Healthy food stores such as "Lassens" I think most people want to eath healthy stuff but to get out of the car and buy them on the way to work is time wasted in our daily routines. Clean Healthy foods and drinks are worth the money especially if you do not want to spend the time anymore to prepare them.

That's one great act of socialy responsibility that you guys can contribute to our society - by being a provider of healthy clean foods to your consumers.

Thanks,

Marina

nanancy
4/21/2011 11:44 AM

DEar Ben,

Please look at all the posts and see repeated requests to make all the coffee Fair trade certified and save on water.

Why wait to 2015 to use fair trade. You can do it now!!!

I was in a Von's grocery store that has a Starbucks in side. While waiting in line to be served I noticed that water was running non stop in a sink. When I asked her to turn it off; she said she couldn't she was "washing the dishes."

This is pure waste.

The Von's is at El Camino Real and Aviara Parkway Carlsbad, Ca. GEt on that now.

Thanks,

M. Grisez

Melody
4/22/2011 7:09 PM

Hi Ben! Congrats on all the progress Starbucks has made. There are more LEED registered Starbucks stores than ever before, and Customer-facing recycling in Seattle, San Francisco, and is it true now in British Columbia as well, and I'm sure many other places.

If only we could really get customers to carry a personal cup.  And by the same token, if the partner forgets the cup discount in the transaction, it should be re-rung. It's really hard to change customer behavior! But so many MILLIONS of cups can be saved from landfills and recycling plants with personal cup use!!

Thanks for all your hard work! (Do you tweet?)

Happy Earth Day!

~Melody O. in Seattle

SirMark
5/11/2011 10:40 AM

"YEAR IN REVIEW: FISCAL 2010.....Since opening our first store in Seattle’s Pike Place Market in 1971, we’ve remained committed to sourcing and roasting the world’s finest coffee."

How is anyone to take seriously anything that starts out with the above statement?

As a matter of fact, Starbucks first store was located at 2000 Western Avenue, only to be relocated to the Pike Place Market in 1976.

Since it is a fact that there was no Starbucks located in Seattle’s Pike Place Market in 1971, isn't everything that follows a statement to the contrary of that fact open to question?


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