Exchange Your Empty Coffee Bag for a Tall Brewed Coffee

In case you didn’t know, we offer a free tall brewed coffee when you purchase a bag of Starbucks® coffee where you buy groceries. When you’re done using your bag of Starbucks® coffee at home, bring it into your local Starbucks store and hand it to a barista to redeem your complimentary tall brewed coffee. All the details are right on the back of the bag.

 



archena
3/2/2012 2:00 PM

Thank you Starbucks!

It is always nice for the little somethings every now and then

SteveinPhilly
3/2/2012 3:14 PM

Actually Target has been offering at least EIGHT varieties of bag coffee this week at $7.99 for 12 oz. Even Summatra. AND If you bought 2 bags you got a $5.00 gift card. Making net cust for Sumatra (reg or Yippeee, Decaf) about $9.00 lb. AND you get a free tall coffee with the bag. Yet in our Starbucks there are only 5 varieties (and ONE decaf) and Prices are $12.99 and up!

shep8247
3/8/2012 11:15 AM

The draw back to this program is that you hve to turn the bag in 1 month from the date on the bag.  A longer turn in time would be better

Jyobah
3/13/2012 7:21 AM

Just empty the coffee into a nice airtight container. Now you have an empty bag to bring in anytime =)

sbx_bean
3/13/2012 1:24 PM

Good idea Jyobah.

hot momma
3/15/2012 2:15 PM

great to know!!

joelvanderhoek
5/18/2012 7:28 AM

Question about this: is it valid for Clover Brewed Coffee? There is not enough fine print to know for sure, though since it just says "brewed coffee", I would presume yes since Clover is brewed. The code on the bag works for Clover, but the U-Village store in Seattle won't accept them for Clover, while others do. Please clarify, thanks!

Lomisalmon
6/5/2012 1:02 PM

Unfortunately, some of your baristas do not know about this program.  A barista refused to exchange my valid empty bag with a tall coffee.  Instead, he told me that I can get a tall coffee only if I purchase another bag of Starbucks.  Every time when I trun in a bag at the same Starbcuks shop, I get a tall for free.

Lomisalmon
6/5/2012 1:02 PM

Unfortunately, some of your baristas do not know about this program.  A barista refused to exchange my valid empty bag with a tall coffee.  Instead, he told me that I can get a tall coffee only if I purchase another bag of Starbucks.  Every time when I trun in a bag at the same Starbcuks shop, I get a tall for free.

theFRENCHtoast
6/24/2012 8:03 AM

Which SB stores can I go to that will accept my empty bag here in NYC? I went to one in Flushing Queens and the lady told me that this particular store did not participate in this exchange. WTF SB, either let it be known to all your employee's that this is the policy or don't even bother to print in on the bag. What if you went to redeem your frequent flyer miles and they told you that "this airline at this particular airport does not redeem frequent flier miles, only the one in CA does".

jcashen
6/27/2012 10:16 AM

Does anyone know if this program is valid in other countries, such as South Korea?  thanks.

ponderosa340
9/18/2012 8:56 PM

Is this being dropped on Oct. 16th as well?

Pammyc
10/18/2012 10:23 AM

I have been getting a tall iced coffee with my bag. Yesterday I was told it can only be hot coffee.  Why is that? The cost of the ice?

Pammyc
10/18/2012 10:24 AM

I have been getting a tall iced coffee with my bag. Yesterday I was told it can only be hot coffee.  Why is that? The cost of the ice?

dank04
10/23/2012 12:35 PM

A starbucks location at 88th and Broadway in Manhattan told me starbucks was no longer giving out free coffee for the bags and that it was a new policy.  is that true?

jeb42
10/24/2012 6:45 AM

Starbucks on 45th in Manhattan told me the same thing. I walked out

lshoop
10/25/2012 7:27 AM

We've had trouble at both of the Starbucks in our small town in Northern California.  Fortunately, Peet's Coffee gives away a free cup of coffee for just buying a pound of beans at the store the way Starbucks used to do.  No bag return or questions asked!

Christimc123
10/25/2012 7:31 AM

I was also told at Starbucks they are no longer offering the free cup of coffee, even though you can still buy bags with the offer on the packaging. Tweeted Starbucks twice and no reply :(

Johnny R
10/25/2012 5:22 PM

I'm frustrated and upset with Starbucks. They are saying that you cannot get a free small coffee with the 12 oz. bag now! I told them at the store it was not true and I call headquarters to find out the truth. OK, this is what they told me..."Regular Franchised" stores do still offer this free coffee with an empty 12 oz. bag, if it is so mentioned on the bag you are presenting. But, and here's the catch they like to hide...this is optional if not totally discontinued with the "licensed only stores" like the little shops you see in—lets say a Target or Barnes and Nobel book stores. That's the catch and I think it's a cheap low down blow to good customer relations. IF Starbucks can't be consistent then they should not promote these giveaway programs...it just confuses the public! We are confused enough without more mis-management on a corporate level. Starbucks can do better.

Johnny R.

Johnny R
10/25/2012 5:30 PM

If Starbucks cannot be constant in there promotions nation wide, then don't do any at all.

There are way to may options and opt-outs from the licensed and franchised stores to be an effective marketing tool. This new awards program they have revamped in my opinion is a total failure as far as good coherent customer relations go.

Johnny R
10/25/2012 5:49 PM

Here's the bottom line Starbucks...I have about 45 empty Starbucks 12 oz. Dark French Roast coffee bags that have printed on them stating in plain English that I will get a FREE TALL coffee when I present this bag at a Starbucks.

Then why am I being turn away when I go to get my free tall cup of coffee at the Starbucks store?

I SIMPLY WANT MY FREE TALL COFFE...IS THAT TO MUCH TROUBLE TO ASK FOR?

I keep my end of the deal, please keep your. That all we want out here in consumer land.

petelp
10/26/2012 3:41 AM

Can someone suggest a new brand of coffee please, one refusal on the free cup of coffee promotion has soured my 10 year, 10 dollar a week habit of buying bags of Starbucks.

petelp
10/26/2012 3:41 AM

Can someone suggest a new brand of coffee please, one refusal on the free cup of coffee promotion has soured my 10 year, 10 dollar a week habit of buying bags of Starbucks.

Johnny R
10/26/2012 7:37 AM

Petelp,

Starbucks consumer relations headquarters said this to me on 10/24/12. You will still be able to receive a free cup of coffee—but, it now has to be at a regular "franchised" owned Starbucks (not a "licensed" Starbucks i.e. Target and or a Barnes & Noble store, apparently there is a legal difference)...but the coffee bag must have the "free cup of coffee" printed on the bag. I hope this helps with your withdrawal symptoms. I'm also very disappointed with this Starbucks marketing management program—which is neither!

Johnny R.  :-(

crewser493
10/26/2012 11:43 AM

I was in a regular starbucks in MA yesterday and no go - couldn't get a free cup of coffee with my bag.  They handed me a gold benefits brochure instead - a points system.  I used to love my free coffee when I would go to watch my kids hockey practice.   Guess I can't justify the cost of a pound of starbucks at the grocery store anymore.

RRJeffP
10/30/2012 1:20 PM

I was just in a Starbucks in Key West, Florida. I've enjoyed the "Free Tall" program for some time. However, I was very shocked when the barista informed me she would not accept the coupon on the bag for a free coffee. She then handed me an information sheet that stated the free cup of coffee program ended on October 16-th.

   As you know, there is not an experation date on the coupon. In fact, the coupon is still being offered on bags for sale in my area. When I pointed this out, she said, "Okay, but this is the last time." I purchased a coffee cake, took my free cup of tall, and vowed never to return to another Starbucks.

  If the program is ending, I understand that, however I strongly feel the company is obligated to honor the coupons, no matter how long it takes to redeam them.

  I purhcased the bag of coffee with the understanding that I would be getting a free bag of coffee.

  I took several bags on my trip to Key West, because I use the coupons whenever I'm on the road. I guess, I will not be doing that again.

RRJeffP
10/30/2012 1:28 PM

I do plan to save my bags for when the class action law suit is filed so that I can collect.

RRJeffP
10/30/2012 1:28 PM

I do plan to save my bags for when the class action law suit is filed so that I can collect.

no more free c
11/2/2012 9:03 PM

Starbucks needs to get the word out to their corporate stores and do a press release if they plan to still accept the bags at any stores.  How do you end a promotion with millions of "current" coupons still in circulation?  The new register software apparently doesn't let the poor baristas enter the discount code off the bag.  This puts them in the awkward position of either bypassing the register or dissing a customer.  I paid $2-3 more for 20+lbs of Starbucks over the last few months because I got a wicked good ~$1.65 tall in return.  I'll be going back to Dunkin and Caribou from now on.  At least they don't bait and switch.  If you're not going to honor the coupons.. QUIT DISTRIBUTING THEM!

no more free c
11/2/2012 9:03 PM

Starbucks needs to get the word out to their corporate stores and do a press release if they plan to still accept the bags at any stores.  How do you end a promotion with millions of "current" coupons still in circulation?  The new register software apparently doesn't let the poor baristas enter the discount code off the bag.  This puts them in the awkward position of either bypassing the register or dissing a customer.  I paid $2-3 more for 20+lbs of Starbucks over the last few months because I got a wicked good ~$1.65 tall in return.  I'll be going back to Dunkin and Caribou from now on.  At least they don't bait and switch.  If you're not going to honor the coupons.. QUIT DISTRIBUTING THEM!

ballowee98
11/21/2012 1:04 PM

I'm a gold member, love the app, customer service, I've always thought this company does it right.  Gold member and all that.  Now this?  I have about 30 bags and I walked in to a full Starbucks (not a Target verstion) with a bag the other day and was told they no longer honor it?  I was irate and embarrassed and almost threw out the bags in disgust.  Seems completely illegal to me.  Class action suit sounds about right.  Problem is, I hate Dunkin Donuts, but I refuse to give Starbucks my business until they make it right.  So, Starbucks, what are you gonna do?!  Should I turn in my Gold card?

polegirl
12/2/2012 8:05 AM

Hmmm, I have always purchased starbucks coffee in the bags and have redeemed them for a free tall cup of joe; however, I was recently told by some locations that they no longer honor them. Wow, if this is true, then shame on Starbucks for false advertising. If this is the case, then I have lost all respect and trust this company. I have never heard of any company refusing to accept their own printed discount (accept in the case the coupon had expired). Someone over at headquarters is pinching pennies.......Looks bad to the consumers who have been loyal to Starbucks. Hello Peets...........

allison1214
12/6/2012 1:40 PM

Hmm... I'm reading in the comments here that franchised but not licensed stores will still honor the coupon on the bag, but I was just in a franchised store and was told by the barista that this location would not be able to honor the bags anymore, but if I take it to Kroger or Target (licensed) they would honor it. This is very confusing, and I wish Starbucks would make it clear to everyone, or just honor what coupons are already out there and change the coupon in the future.

Honestly, the main reason I bought Starbucks coffee at the grocery store was so that every other week or so I could grab a free tall coffee on my way in to work. There are many options in the grocery store, and although I like Starbucks coffee, I like other brands too...which go on sale more frequently.

DavidGreenstei
12/11/2012 5:49 AM

So, MATT L, what is the answer?

I have many supermarket bags that I would like to use.

Can I?  Where?

Thanks!

Dave

fboyd
5/11/2013 2:44 PM

The details on the bag state the offer expires 30 days after the "best before" date printed on the bag. The empty bag is essentially a coupon for a tall coffee. I don't see how a Starbucks owned store can refuse it. I was still able to exchange a bag for a free tall coffee at a So Calif store recently with no problem.

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vjonsie
7/26/2013 1:12 PM

My Starbucks bag still has a coupon for a free coffee.  If the program has ended why is this information still on the bag?

starburnsITH
8/4/2013 9:48 AM

I've had problems in Ithaca, NY. The B&N used to accept them but no longer does.  The Hilton will accept it only if the bag has the new cup icon -- I've been turned away.  Collegetown accepts them. Target won't accept them. Thumbs down to the "free" coffee bags. It is embarrassing to the consumer when your turned away.  I also got confused when you changed the expiration date from 3 mths to 1.

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stoneywear
10/4/2013 10:31 AM

recently i tried to use one of the free coffee bags for a free coffee and refused it, saying they no longer accept this coupon. is this true?

uncafeparame
1/27/2014 7:20 AM

Has this changed? I noticed with the new bag design this offer is no longer on the package.

qhman
4/6/2014 11:02 AM

this has been discontinued according to a call I just made to Starbucks; since SB coffee is not a "price performer", this offer of a free tall coffee was an incentive that made buying SB bags easier. I think it shd be reinstated.

sparkyswims
4/27/2014 1:29 PM

Just went to the grocery store and noticed that Starbucks has new packaging and I don't see the FREE COFFEE on it.  I save everyone of my bags and redeem for my free coffee - if this goes away - I will be looking for another brand.

Sumatraaa
5/4/2014 2:33 PM

Is this offer still valid when purchasing coffee? I noticed they no longer print the offer on the bag, and I heard that it was being discontinued.

ClayMaster
5/6/2014 6:18 PM

I have also noticed the "Bag for a Cup" program no longer showing on the bags.

In addition, the "Star Points" stickers are being phased out. In a communication with Starbucks, they confirmed the "Star Points" have stopped on some varieties and will most likely be completely phased out in the near future.

These added perks were additional incentive to pay the often slightly higher price for Starbucks in the grocery store. Since both programs are being eliminated I too will have to start exploring other options.

I really think Starbucks should seriously review the impact this will have on revenue from the grocery sales.

jikanaru
5/20/2014 4:32 AM

I've enjoyed the free tall for a few years now. The new bags I buy at the grocery store have the rewards number that you enter after you sign up for the rewards program. I've played along to see how it unfolds. After 5 bags I unlocked my Green Rewards status. I get a free drink on my birthday and free refills.

5 bags for that - but I could have had 5 tall coffees!

This makes the long time Starbucks fan want to look around for an alternative.

Bobba Van Bure
6/6/2014 10:24 AM

Just called Starbucks and confirmed this good program is ended.  They told me that the stars on the bag can be entered on my computer and that every 10th star will get a free cup.  This alienated me because the stars have also been on the bag a long time concurrently with the free cup.  So, Starbucks don't tell me that I should be hapy because one out of 10 drinks is free when I already had that and 1 out of 10 is not one per bag.  We have decided to switch to Peets whenever we can.  Its better coffee anyway.

red230slk
6/26/2014 11:30 AM

So now all of my empty Starbucks coffee bags are no longer good for a free tall cup of coffee?  You should see all of my empty bags!  I guess I buy too many bags of Starbucks coffee in the grocery store.  Starbucks has me hooked on Columbia Whole Bean, and now they've taken that away, only comes in pre ground.  I've been doing the rewards numbers for a while now, but I suppose that will end too when I reach the top level.

Can anyone suggest other brands of coffee to try.  I've heard that Peets coffee is really good.


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