Pittsburgh says Hello to Digital My Starbucks Rewards

Yes!  We heard you – My Starbucks Rewards members have told us loud and clear that they want free drink rewards loaded onto their registered Starbucks Cards.  In fact, it’s one of our most popular all-time ideas with nearly 70,000 points.
 
I’m thrilled to share that the waiting game is over.  Starting this week My Starbucks Rewards begins a pilot of digital rewards in Pittsburgh.  Instead of a postcard for earned drinks or birthday beverages, our Pittsburgh-area members will now receive an email to announce that a free drink is loaded onto their Starbucks Card as soon as they earn one.  

After that, it's a simple process:

1. Visit any store in the Pittsburgh area 
2. Tell the barista you have a free drink
3. Present your registered Starbucks Card (or scan your registered Card on the Starbucks mobile app).

And voila – free drink goodness! 

No more waiting by the mailbox, no more forgetting to tuck that postcard in your purse or stuff it in your pocket.  The reward will be loaded instantly onto your Starbucks Card.  Read more about it here.
 
If you don’t live in Pittsburgh stay tuned.  We look forward to extending digital My Starbucks Rewards nationwide.  

We love your feedback and look forward to hearing from you!

Inspired by your ideas:

Electronic Rewards
posted by hjohnson14

 



archena
4/24/2012 9:51 AM

Thanks Joy and Thanks Starbucks! Hope to see this all over the US soon!

Ferrari14
4/24/2012 3:55 PM

Thank you so very much, Starbucks!  I don't live in Pittsburgh, but I will be greatly anticipating the nationwide release!  I assume this will also apply for Gold Rewards members' special coupons and rewards/treats as well?

jaredbrandon
4/25/2012 11:39 AM

This is great! I've been wanting this for a long time now. I wonder why you didn't choose Scranton, PA instead... we're better than Pittsburgh! We have "The Office!"

texasmom
4/25/2012 5:17 PM

A reward perk that is long overdue. No more waiting for a postcard that takes weeks to arrive and can get "lost" in the mail. Bravo Starbucks! I will love having it on my Iphone app!

matchagirl
4/28/2012 8:31 AM

Yay!  Can't wait till it comes to California!!!

PogueC
4/30/2012 12:23 PM

Wonderful, long overdue!  No more waiting for the card to finally show up in the mail!  Ready to see this launched everywhere.

strbuksaholic
4/30/2012 1:20 PM

Whoo hoo!  Can't wait for it to come to Seattle, uumm, the HOME of Starbucks!!  (wink)

AlohaSue
5/1/2012 3:00 PM

Don't forget Canada!!!!!!L!

Jocelynas
5/3/2012 7:56 AM

I hope this gets rolled out in California soon.  I know it has been long recommended.  Thanks for trying it out Starbucks!

Christenhob
5/8/2012 7:31 AM

I live in Pittsburgh and think this is great new way to get your free drinks. The only thing I would tweak about it is allowing us to see free drinks on our accounts-- whether it be printed on a receipt, or online. Currently we do get an email, but I don't often use my free drinks right away. If the email gets deleted there isn't a way to check your account for free drinks or their expiration dates.  

vickikaufman
5/8/2012 5:16 PM

Please make the free drinks on the gold members be linked to my IPhone. I love your app but the idea of getting a card mailed to me is expensive for Starbucks and kind of a pain for the customer who has to take it to the store to redeem. Hope it works in Pittsburgh cause the Washington DC area would love it.

Anonymous
5/8/2012 5:35 PM

So much for my idea to link your rewards to the Starbucks app on Iphones.  It never posted.

ld3
5/19/2012 10:13 AM

I can't wait for this to come to Canada. I got a postcard this week for a free drink and it was already expired.

ThePr1ncess
5/25/2012 12:50 PM

LOVE this! Can't wait 'til it's available world-wide (or at least nation wide in the US).  THANK YOU Starbucks for listening!!!

Amidek
5/30/2012 12:08 PM

Great news! What the plan for the rest of the country? As in, when do you plan to roll out nation-wide?

nanzcy
6/11/2012 7:03 PM

Come to NYC!!!! I always get my free drink card so late anyway!

daisyjeanyus
6/11/2012 7:36 PM

Please come to NY!! I have not been receiving all my postcards. I think I'm owed approximately 5! This would avoid a lot of issues. ;)

tn
6/21/2012 1:35 PM

When can we expect this great idea in Toronto?  

Tazochaigirl
6/22/2012 4:49 PM

Please come to CT soon! Love the idea. Paperless saves trees.

Rayx2
6/29/2012 8:56 AM

Glad this is finally being implemented and we hope to see it everywhere!

Will the free drink still have an expiration date?

DaveP
6/29/2012 5:23 PM

I have been Starbucks Gold Member since its inception date.

I have also posted several comments regarding the "electronic reward" for the free drink on the mobile app.

It is "win-win" situation for Starbucks and customers :

savings on postage and trees, provides a faster respond for customers and a possible higher sales from customers using the "electronic reward".

It is the electronic age for sometime now.

Please implement the program for the benefits of the Company(Starbucks) and customers(consumers).

The technology is available for implementing the program(s) for Apple and Android platform. They are the dominant users for all smartphones.

Yes, there are Blackberry and Window platform too...

Thanks

TMiles1048@aol
7/1/2012 4:54 PM

I have had my Gold Card sine 2010 and I have yet to receive a free drink and I use the card very often.  I think thisa should be computerized some way so stores can see when a customer has a free drink coming.  I usually get my free BD drink, but so far hsven't received my free drink card this year and my BD is in July.  

linkin93030
7/1/2012 8:21 PM

Please bring this to the Ventura county area ASAP! !!

mochafan43
7/2/2012 7:06 AM

Great idea - I have had to call a couple of times also because they were "lost in the mail". An email works best for me as I don't have an Iphone (yes I'm archaic...) then I can print out the coupon and bring it as soon as my rewards are earned - I think I speak for everyone here in Oklahoma :)

mochafan43
7/2/2012 7:06 AM

Great idea - I have had to call a couple of times also because they were "lost in the mail". An email works best for me as I don't have an Iphone (yes I'm archaic...) then I can print out the coupon and bring it as soon as my rewards are earned - I think I speak for everyone here in Oklahoma :)

mfreels
7/2/2012 3:53 PM

Hurry and bring it to San Diego.  We have been waiting!!

hily
7/3/2012 1:06 PM

Wonderful!!!!!  Can't wait for it to arrive in Georgetown TX!

slbradford
7/6/2012 6:29 AM

FINALLY!  Please hurry and make it available to everyone.  :)  I believe my post cards keep getting "lost" in the mail.

mln221
7/9/2012 7:07 AM

Can't wait for this to roll out to other areas - hopefully very, very soon!  I don't think I've even gotten half of the cards I've earned!

MyrtleJ
7/11/2012 4:32 PM

I simply love the idea. Even better would be rewards based on $$ spent instead of # of drinks. I know I spend too much, drink too much SBucks and I am sure that is why the Company cannot keep up with all the Free Drink Cards I earn. Hopefully this will resolve that issue here in KY. Not any greener on this side of the fence, buckeroos. Oh, but the beans are greener and delicious in the new Green Coffee Drinks.

MyrtleJ
7/11/2012 4:32 PM

I simply love the idea. Even better would be rewards based on $$ spent instead of # of drinks. I know I spend too much, drink too much SBucks and I am sure that is why the Company cannot keep up with all the Free Drink Cards I earn. Hopefully this will resolve that issue here in KY. Not any greener on this side of the fence, buckeroos. Oh, but the beans are greener and delicious in the new Green Coffee Drinks.

MyrtleJ
7/11/2012 4:32 PM

I simply love the idea. Even better would be rewards based on $$ spent instead of # of drinks. I know I spend too much, drink too much SBucks and I am sure that is why the Company cannot keep up with all the Free Drink Cards I earn. Hopefully this will resolve that issue here in KY. Not any greener on this side of the fence, buckeroos. Oh, but the beans are greener and delicious in the new Green Coffee Drinks.

GRNTELATELVR
7/20/2012 1:49 PM

I think this has been a long time coming.  Not only is this going to be more reliable....but my postal delivery is not usually the same person week to week and have noticed some things missing...especially my rewards drinks...

How tempting to put these in a mailbox ( or not as it seems)!  I can't wait to use it...get it nationwide ASAP!!

GRNTELATELVR
7/20/2012 1:49 PM

I think this has been a long time coming.  Not only is this going to be more reliable....but my postal delivery is not usually the same person week to week and have noticed some things missing...especially my rewards drinks...

How tempting to put these in a mailbox ( or not as it seems)!  I can't wait to use it...get it nationwide ASAP!!

angels777
7/24/2012 3:48 PM

Yeah!! :) Looking forward to receiving it in Florida :)

ginaemory
7/25/2012 3:03 PM

Bring it to the whole U.S. ASAP! I use my iPhone app almost exclusively to pay for my drinks. Makes SO much more sense to put our rewards on our cards.

cmlmcmillan
7/26/2012 4:54 PM

The snail-mail system is archaic in a digital world. Thank you Starbucks for being forward thinking. I hope the testing is going well in Pittsburg because I want it in my area ASAP!

cam78
7/30/2012 7:28 PM

Please, please, please do this in every state!  If I can load my money on my SB card then Starbucks should be able to load my free drink onto it:)

cam78
7/30/2012 7:28 PM

Please, please, please do this in every state!  If I can load my money on my SB card then Starbucks should be able to load my free drink onto it:)

ZaGia0413
8/8/2012 9:34 PM

Yea! So excited for this to reach Michigan!

shannonlsu
8/10/2012 9:31 AM

We are ready for it in Louisiana!

vh23
8/17/2012 6:52 PM

Love it! Hurry! Hurry! Hurry!

DouglasA
8/20/2012 11:20 AM

If the "Licensed" stores are a problem for the electronic coupon, provide an option to print it out. If you bar code it or something you can avoid multiple redemptions for the the same free drink.

nursesheila
8/21/2012 7:51 PM

This was initiated in April, it's August.  When's this gonna hit the rest of all the loyal SB coffee drinkers??

Marshmowllo
8/23/2012 8:01 AM

Looking forward to this so much.  I have a drink coupon from back in June that hasn't come yet... it'll probably be expired by the time it gets here. :(

Nightwolfdream
8/28/2012 2:18 PM

Hurry up and bring it to TEXAS already, tired of getting my reward drinks card stolen by my postal worker!!!

AZadvice
9/5/2012 11:36 AM

We've been blaming our mail man for all the missing post cards! PLEASE Hurry up and roll out to all locations.  US and internationally!!!  PLEASE, PLEASE hurry up.


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