Starbucks Coffee

Needs to display expiration dates, or do away with expiration all together.

If you log in to My Starbucks Rewards, you will not see a link for Rewards History.  You have to click on a link called "See More Details".  THEN you will see Rewards History.

The website shows that I have one reward that was earned in November.  My android app shows a different reward that was earned in October.  Both rewards should be valid.  

My android app is up to date and works quite differently than described above.

If you're already giving the customer a summary of total available rewards, then why not just take the extra step and provide the expiration dates on the same screen.  Why add the extra work of having to click on each cup icon?

Yes, I agree with SFGiant49er.  Itemize available rewards with expiration dates in this mini dashboard and it will be perfect.

Seems like this is harder then just bringing in the postcard!  I've read thru a lot of instructions, posts, FAQs yet I still am doubting if it will work in store!

I know I have the rewards, two actually, and I know I have TO TELL the barista I want to use the reward, but I'm doubting how it is done correctly if the free coupon, or whatever you.call it now, is not itemized in the CARD BALANCE.

How do I know it will work?

Call me old fashion, but I miss the simplicity of the postcard.

In the end, sounds like a money saving venture-- no more postcards or postage.  And when the reward is not really easily available in the app card balance, I wonder how many won't get used because there are so many steps to redeem them?

I used my first electronic award today.  I just told the barista I had a reward, handed her my card, and told her what I wanted.  After she punched it in and I saw the full amount credited on the machine, I told her what else I wanted.  It was very easy.

I've been able to use my rewards without any problem, except for once.  The key is to tell the barista you have a free reward you want to use before you order.

The one time I had a problem, the barista was apparently zoning out when I told her I wanted to use a reward and she didn't push the correct key.  She also didn't give me a receipt so it was a good thing I checked my phone app and saw that the amount for the drink was actually subtracted from my card balance.  I complained and the barista quickly reloaded the amount charged back on to my card.

The moral of the story is to always verify your card balance after using your reward before you leave the store, just in case your barista is zoning or under-trained.

Nice try but this "peak" concept is too obscure.  All that is needed is a LARGE SIZE LINK entitled something like "CHECK MY REWARDS".  The "peak" problem is that there is no label/name of link so nearly imposs to find.

I searched high and low and only stumbled upon it.

Nice try but this "peak" concept is too obscure.  All that is needed is a LARGE SIZE LINK entitled something like "CHECK MY REWARDS".  The "peak" problem is that there is no label/name of link so nearly imposs to find.

I searched high and low and only stumbled upon it.

I don't understand the term "peak concept", but david marsh is correct.  It would be very easy to fix the problem of people not being able to find their rewards information.

The rewards need to be separated from the stars on mobile apps. Its a pain to track through the stars to see what is the oldest reward available and keep track of them.

Except for the first time I tried to use one of my electronic rewards, it's been very easy. The first one, I was charged for the drink. They barista was clueless.

I agree with those who say it's hard to find the expiration date on the calendar - perhaps it depends on the browser used, because on my old mac it does not show.