Hi there, I wanted to share with you a site feature that just launched - Report Abuse ! So far, the community has done a good job of staying focused primarily on ideas, but from time to time some get a little off track. We have now provided an MSI abuse reporting function on each idea. Once logged in … more »

Hi everyone, Happy August! Lots happening on MSI. Last month we launched several ideas – Mini Starbucks Card, healthy food options, treat receipt, reusable totes, and Strawberry Vivanno . Thank you for your continued involvement in shaping the Starbucks experience. New ideas under review… … more »

We know you have a lot of great ideas for Starbucks. But, can you share your idea in just 12 seconds? That is exactly what we asked our shareholders to do at this year’s Annual Meeting. Each year, Starbucks invites shareholders to attend the Annual Shareholders Meeting in Seattle. This year we … more »

If you are new to My Starbucks Idea we want to welcome you and hello again to our regulars. Look for us in the comment stream of your ideas. We’re the ones in orange. We also give updates on action taken on ideas in the Ideas in Action section of the site. We work in different areas of the business … more »

Hi, my name is Charisma, a new moderator on MSI. I work in Partner Resources and I’ve been with Starbucks for 5 ½ years. I live and work in Vancouver, Canada so I keep my eyes open for any Canada partner and customer ideas. I primarily look at the “our partners” section of the … more »

Howard Schultz returned to the CEO position almost a year ago and has since been at the helm of transforming Starbucks. Over the past months we’ve tried some new things. Last night at a Starbucks store in Seattle, Howard sat with about fifty customers from the local community. Howard talked with … more »

Hi everyone! I'm writing this from Dallas, Texas, at the Forrester Consumer Forum. We're here because we were fortunate enough to win a Forrester Groundswell Award. The Groundswell philosophy is one of the elements that have guided our thinking since we started this site, so to have them tell … more »