Hi, it’s Erin on the food team and I’m super excited to talk to you today about our new Artisan Breakfast Sandwiches. You’ve continued to ask for a wider selection of breakfast options and we’ve heard you. We have also listened to your feedback on MSI about your disappointment … more »

Hi there, it’s Brad and I’m leading our ongoing efforts to provide you with everyday value. We appreciate your ideas for improving our rewards offerings, and have worked hard to incorporate them into Starbucks Gold, a new membership program for people who really love their Starbucks. Although … more »

There have been many comments and posts about brewed coffee availability in the afternoon. I want to acknowledge that we’ve heard your frustrations, share our policies around decaf and Today’s Morning Pick (our bolder offering), and try to offer some resolution for those of you who aren’t … more »

Value is one of the more popular themes we’ve seen on My Starbucks Idea - from Daily Specials to Happy Hours , to Lower Your Prices . In response to our customers’ ideas and requests, Starbucks will begin offering Breakfast Pairings for $3.95 on March 3, in continental U.S. company-operated … more »

We are listening to you and the Treat Receipt is back! The Treat Receipt is our version of Happy Hour and beginning June 30 through September 29, customers who make any purchase before 2 p.m. at participating stores can return the same day after 2 p.m., present their receipt and purchase any Grande … more »

There have been many great ideas posted about re-usable cups and mugs. In addition to ideas for encouraging the use of ceramic serveware in the stores, many have discussed the option of bringing your own mug in for your to-go beverage. First of all, this is a great idea that we fully support and encourage … more »

Many of you are probably aware of the (PRODUCT)RED relationship we started at the onset of our holiday promotion in late November. So far, with your help, we’ve been able to generate funds that could provide more than 1.4 million daily doses of medicine to help save lives in Africa. This may help … more »