Hi, my name is Cindy, and I work in the Global Responsibility department at Starbucks. The fair trade question is a good one, and one I field quite often on MSI. The situation is complex, and I wanted to take a stab at answering the question here so I could give you more detail. First, some background… … more »

Recycling. It’s the #1 topic of feedback we get from our customers and partners surrounding our environmental performance—from MyStarbucskIdea.com and through all of our other feedback channels. And it makes sense. We sell a lot of our products in disposable containers and everyone wants … more »

It’s the end of week three for the site and we’ve gotten tons of ideas—more than we ever imagined we’d get in just 20 days! Believe it or not, we go through the site with a fine-toothed comb (and we’re talking thousands upon thousands of ideas here). Sometimes, when we’re … more »