Customer : Merchandise & Music

Back by popular demand—Cold Cups!!

_sbx_sspe — Thu, 19 Nov 2009 22:23:00 GMT

Hi there, it’s Sarah from the Merchandise team. I am thrilled to announce that, just in time for the holiday season, our most popular merchandise item is back!
That’s right, we’re bringing both the grande (16 fl. oz.) and 20 fl. oz. sizes of the cold cups to you at participating stores and online. BPA-free, with a festive candy cane straw, our reusable holiday cold cups are the perfect gift for the green-minded Starbucks enthusiast. We hope that our customers in even the snowiest of places will still want to enjoy an iced beverage in this sleekly-designed tumbler this winter. As before, the double-wall design will help to keep your hands dry and your beverage chilled.

We’ve decorated our stores and built our holiday merchandise assortment around the theme of wishing. Taking your wishes to heart, we’ve listened. We heard you on MSI, so we’ve taken action to meet your desire for more inventory of the 20 oz. reusable cold cup option. We want anyone who covets a cold cup this season to see their wishes come true.
On behalf of the Merchandise department, cheers and Happy Holidays!

Cold Cups Ship More
posted by angel70

To-go Tumbler Come and Gone!
posted by Charmian

Make More Reusable Venti Tumblers
posted by tisjustme

Iced Starbucks Logo Cup
posted by isprava

BPA and Starbucks

_sbx_sspe — Mon, 09 Nov 2009 18:01:00 GMT

Hi there-- it’s me, Sarah, from the merchandise team. I’d like to share some information about our plastic products, as well as clear up some common misconceptions regarding the use of BPA, or bisphenol- A.

Last summer, Starbucks removed the few items in our line that were manufactured with BPA. All of our current products are BPA-free except for our Recycled Tumblers (the new version of this series, coming out in early 2010, will be BPA-free and indicate so) and the Brown Soft Touch Diana Tumbler with handle. These tumblers have an exterior that is made out of poly carbonate (a plastic manufactured with BPA), but the liner-- the part of the tumbler that comes into contact with liquids-- and the lid are BPA-free.

All other serveware products are BPA-free. That sounds so good, that I’m going to say it again. Yes, all other serve ware products are BPA-free! Going forward, we are including the words “BPA-Free” on the base if a product originally contained BPA. We have some snazzy “BPA-free” stickers that are going on those new Recycled Tumblers, so be sure to look-out for them.

It is also important to remember that just because a product has the #7 recycled symbol on it, this doesn’t mean it contains BPA. The number on any plastic item refers only to the way a product can be recycled. A tumbler with poly carbonate/BPA carries a #7 recycle code, but so does an insulated tumbler with a mix of materials other than poly carbonate. A recycle code does not indicate whether a product has BPA or not.

Please feel free to continue to post on this topic and we’ll do our best to provide answers and actions.

Sarah

This blog was inspired by BPA-free Plastic Everything!

The Newest Ideas in Action

sbx_bean — Fri, 02 Oct 2009 21:54:00 GMT

We're making progress on ideas that you've shared with us on
My Starbucks Idea. Your ideas continue to inspire us. Keep the ideas coming!

Ideas LAUNCHED

Discount Shipping to Military Bases
Starbucks iPhone App
Display Card Balance on Register

Ideas UNDER REVIEW

Return the Cups with the Inspirational Quotes
posted by coffeecup2009

Skinny Pumpkin Spice Latte
posted by valeriea0001

Sugar-free Holiday!
posted by Kluvsflipflops

Ideas COMING SOON

Stop Wasting so Many Pastries!
posted by camille

Make MORE Reusable Venti Tumblers!
posted by tisjustme

Don't Make me Search my Inbox
posted by flukes

With a little help from our friends… the Beatles!

Holly Hinton — Mon, 21 Sep 2009 16:51:00 GMT

There's a “Fab Four” music feature in Starbucks stores right now, highlighting four albums from one band – you guessed it, The Beatles. EMI & Apple Corps Ltd just released the amazing Beatles re-mastered albums and we just can’t stop listening. The line-up in our stores includes: Sgt. Pepper’s Lonely Hearts Club Band, Help!, Rubber Soul, and Abbey Road. Each CD/DVD package contains fantastic photographs and great mini-documentaries. For the first time at Starbucks, we've also got our favorite Beatles songs cued for in-store music programming – they were previously unlicensed for overhead play.

To celebrate this great music and recognize our special MSI customers, we’d like you to share your favorite Beatles song or album. Tell us in the comment stream and we’ll enter you into a drawing for the new MTV Games Beatles Rock Band. Winner will be announced on Friday, 9/25. For complete contest rules click here.

Fall Brewing Sale

_sbx_sspe — Tue, 01 Sep 2009 16:52:00 GMT

Psssttt… It’s me, Sarah, again. In case you haven’t heard yet, we’re celebrating the launch of our classic Starbucks® Anniversary Blend coffee and ringing in the fall season with a Brewing sale! All espresso machines and drip coffee makers in participating company-operated stores will be on sale from 9/1/09- 9/28/09.

Just the other day, I had a neighbor knock on my door, Starbucks® iced mocha in hand, looking to invest in an espresso machine; eager to start saving a bit of money on her coffee runs. She’s a devoted daily customer-- grabbing a mocha is part of her morning routine, and she’ll even go back for another one some days to sit, unwind and catch up with friends. I recommended the Sirena® Espresso Machine to her (check out its interactive website, complete with videos of the Sirena® making your favorite drinks!).

The Sirena® Espresso Machine is a true testament of our coffee heritage. Created by Starbucks, with collaboration in design and engineering from the legendary BMW group DesignworksUSA, and leader of coffee technology, Saeco®, the Sirena® is the perfect combination of performance and beauty. Bringing out the very best flavor in our coffee beans, it is timeless in style, yet manageable in size. At 15 inches tall, the Sirena® can easily fit into kitchens of all shapes and sizes. All the machines on sale are excellent, but the Sirena® is my personal favorite. Because high quality coffee should never be too far away, bring home a top-of-the-line machine at a great price, starting September 1st.

Look out for all of these machines on sale, too!

Starbucks® Sirena® Espresso Machine
$249 U.S. - save $150 off regular price
Decades of inspiration. Years of design and engineering. All so you can pull the perfect shot, steam milk to a beautiful froth—and create your own latte at home. Easily.

De’Longhi® Rialto™ One-Touch Super Automatic Espresso Machine
$799- save $200 off regular price
Great espresso practically makes itself with this innovative machine. The Rialto is perfect for those who love to entertain or simply want the perfect latte at the push of a button.

De’Longhi® Magnifica™ Super Automatic Espresso Machine
$499- save $300 off regular price
Enjoy your favorite latte beverage at home or at the office with this sleek, easy-to-use machine.

Saeco® Via Venezia Espresso Machine
$149- save $50 off regular price
Developed by Starbucks for consistently precise brewing, this is a great starter machine for making great espresso at home.

An Update on (STARBUCKS)RED

Lindsey Austin — Thu, 16 Jul 2009 16:17:00 GMT

Hi there! My name is Lindsey Austin, and I work on the Marketing Team. I support our partnership with (PRODUCT)RED™, a key component of Starbucks™ Shared Planet™ and our ongoing commitment to the people and communities that grow our coffee.

You’ve probably already noticed the arrival of Summer brought with it a bunch of cool new (STARBUCKS)RED products, including the (STARBUCKS)RED Tumbler, (STARBUCKS)RED Water Bottle, (STARBUCKS)RED 1 lb African Whole Bean Coffee and the “World Is Africa” CD. Every time you purchase one of these products, Starbucks will contribute $1 U.S. to the Global Fund to help people living with HIV in Africa.

Also back by popular demand is the (STARBUCKS)RED Card. Through December 31, 2009, Starbucks will contribute 5 cents U.S. from every purchase made with the Card to the Global Fund. This beautifully designed Card gives you a chance to do something good every time they make a purchase at one of our stores. All those nickels add up fast.

In the seven months since we began our partnership with (PRODUCT)RED, sales of (STARBUCKS)RED products have generated contributions equaling more than four million daily doses of antiretroviral medicine. It’s pretty amazing to think about what we’ve already accomplished, and this is just the beginning.

Thank you for your support of (STARBUCKS)RED!

Lindsey

P.S. For more information on (STARBUCKS)RED, visit starbucks.com/RED. To learn more about the (RED)™ and the Global Fund, visit JOINRED.com.

This blog was inspired by one of your ideas: Product (RED) Tumblers and Mugs

Pick up the Pick of the Week

Kelly Broxton — Tue, 14 Jul 2009 15:32:00 GMT

Hey Starbucks fans, I’m Kelly from the Music Department here at Starbucks, and I manage the Pick of the Week program.

Pick of the Week offers coffeehouse customers a chance to discover complimentary new music and music videos. Each week, participating Starbucks stores stock a new Pick of the Week download card redeemable on the iTunes Store for a complimentary song or music video hand-picked by Starbucks and iTunes. We try to mix it up by selecting songs from artists you’re familiar with, as well as artists you may not have heard of, but that we think you’ll love. Some artists who have been featured in the program in the past include M Ward, Wynton Marsalis, Neko Case, Diana Krall, The Airborne Toxic Event, Blind Pilot, Andrew Bird, and many, many more.

I’ve been with the Music team here at Starbucks for almost ten years and just between us, this is one of the coolest programs we’ve ever created. I’m really proud to be a part of something that connects truly amazing music to our truly amazing customers. As we all know, nothing complements fantastic coffee like a new favorite song, and judging by the overwhelmingly positive response we’ve seen from our customers, you agree!

So, to those of you who are Pick of the Week regulars, many thanks to you. And to those of you who are new to the program, please visit your local participating Starbucks store, pick up this week’s Pick of the Week card by a fantastic new artist named Mishka, and be prepared to discover your next favorite song.

Thanks!

Kelly

This blog was inspired by one of your ideas: Tunes and Caffeine