Bring Back Bold!

re: Bring Back Bold!

Maggie B — Tue, 22 Dec 2009 14:57:32 GMT

Brew bold and give it to people when they ask for it! I can't tell you how many times I have gone through the drive thru and asked for my Misto to be made with Bold only to discover that Pikes was used instead when I am already out of the line and don't have time to turn around and wait at the worlds slowest drive-thru again. GET RID OF PIKES all together.

re: Bring Back Bold!

Anonymous — Thu, 04 Dec 2008 15:16:18 GMT

Wouldn't it just be easier if Starbucks just kept an urn filled all day with a bold flavor? Coffee isn't that expensive that Starbucks can't afford it. Can they afford to alienate the core customer base? I think there are a lot of unspoken people (like me before today) who have realized that McDonalds coffee and Maxwell House at home is about the same as Pike Place and cost 1/2 or less. I will pay for Starbucks at Starbucks prices but not for a namsy pamsy take it or leave it roast. Just put back a bold brew and advertise it on TV for a week. "a bold brew everyday." I think you can guarantee a good result.

re: Bring Back Bold!

otmf — Mon, 10 Nov 2008 23:53:13 GMT

A little story. I used to go out of my way just to get a coffee from Starbuck's. Also used to be a stockholder. Every morning I would go to Starbuck's for a quad shot Americano. Then Starbuck's brought in automatic espresso machines that made horrible espresso.

I continued to go and jut started getting coffee (bold) and then Pikes Place comes around. I can honestly say I have stopped going to Starbuck's and make espresso or coffee at home.

It seems in the name of profits, speed, less repetitive stress injuries and an attempt to attract non-coffee drinkers Starbuck's has alienated the true coffee lover. The irony is Starbuck's isn't doing as well. Very reminiscent of what Dell did (I own a Mac now, no more Dell computers). Attempt to be all-things-to-all people and forget your core business.

Very sad.... Maybe one day we'll see quality espresso and brewed coffee back at Starbuck's. A ship a few degrees of her compass ends up really off-target.

re: Bring Back Bold!

Anonymous — Sun, 02 Nov 2008 20:48:37 GMT

queena i appreciate your post.But i travel all over the southeast regularly and I seek out sbx wherever I go.I applaud your commitment to your customers,butyou seem to be the only one from my experiance.I am consistantly told no bold after noon.In my city of Montgomery,Al we have five locations.All have the same policy in respect to bold coffee.In respect to we always have some left,here the only coffee you have to wait for is bold..theres alway plenty of ppr.And the baristas tell me they have to dump ppr decaf because it doesn't sell........talk about waste!

re: Bring Back Bold!

Breve — Mon, 20 Oct 2008 02:42:35 GMT

@Queena, What do you mean by "and we still have some left" for Godsake it is a coffee house, no????? Why wouldn't you have coffee?

re: Bring Back Bold!

Queena — Thu, 16 Oct 2008 04:40:25 GMT

I'm a partner in the southeast so I wouldn't speak for all of us down here. We're happy to brew a batch of bold for you if you don't mind waiting and we still have some left. But we also stop brewing our bold at 12 noon and not at 5:00 PM (which I think would be MUCH better than stopping it at 12).

Still, I agree with the fact that bold needs to be brought back AT LEAST until 5:00 -- if not for the whole day. I've got a lot of regulars complaining about the lack of variety and if we're trying to create consistency yet keep those customers who DO like changing it up a bit, we should be brewing a bold pick as well as Pike's Place all day everyday by now.

re: Bring Back Bold!

rott50 — Mon, 13 Oct 2008 03:38:23 GMT

OMG Isuddenly feel like bursting into song and loving my brother.......oops its gone.Sounds great Melody you should write for Disney.Truth is in tha real world it aint happening. Partners are unhappy with tired customer attitudes and we in turn theirs.I don't live on the west coast. I live in the southeast where its hot and tempers flare more easily. I'm sorry to say i'll believe it when I see it!!!!!!!!!!